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The Shift to Modern Internal Communication

Download our free internal communications guide and learn how to use employee-generated content to create a more connected and engaged workplace

Download the Internal Communications Guide
Inside the guide: real-world examples from
BearingPoint
Cisco
BMW
Sandvik Coromant
WorldAtWork

Why modern internal communications need a rethink

Today’s internal communications aren’t failing due to a lack of effort; rather, they’re failing due to a lack of participation. Most internal comms processes were designed for one-way communication. However, modern employees expect to connect, contribute, and be seen.

This internal communications guide shows internal comms, HR, and employee experience professionals how to move beyond top-down messaging and create a workplace where communication drives engagement.

What you’ll get from this internal communications guide

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A clear breakdown of why traditional intranets fail to engage employees
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A practical framework for using employee-generated content (EGC)
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Step-by-step guidance on embedding social feeds into your intranet or employee app
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Examples from multinational organizations such as BMW, BearingPoint, Cisco, and more.
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Proven use cases for campaigns, recognition, events, and frontline communication
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A simple roadmap to launch your first initiative and scale it company-wide

Take a peek inside the internal comms guide

Here are three key insights from the guide to help you rethink your internal communications strategy:

The problem: Your intranet isn’t broken; it’s outdated

Most intranets rely on top-down communication. The result? Low engagement, stale content, and employees who stop checking it altogether. This guide explains why this happens and how to avoid it.

woman taking a video using her phone
social media digital display in the city

The shift: Employee-generated content drives real engagement

Employees engage when they see real people, real stories, and real moments. This guide shows why employee-generated content (EGC) gets up to 8 times more engagement than corporate content and how to activate it inside your organization.

The solution: Embedded social feeds

Learn how to transform scattered employee content into an interactive communication channel on your intranet, employee app, or workplace screens without creating extra work for your team. This is just a preview of what you’ll learn in this internal communications guide.

social media digital display in the city

These event activations are perfect for…

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Internal communications teams looking to increase engagement across their intranet or employee app
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HR and employee experience leaders aiming to strengthen company culture and participation
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Enterprise organizations struggling to connect deskless and distributed teams
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Comms leaders who need to prove engagement impact to leadership, not just run campaigns
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Anyone who wants to turn passive communication into active employee participation
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Companies looking to modernize their digital workplace without replacing existing tools

Don’t just send updates.
Build a connected workplace.

This guide doesn't just explain what to do; it shows you how to get started quickly.

Real results from modern workplaces

BearingPoint Successfully Uses Social Walls for HR & Communications, Events and Marketing

The teams at BearingPoint predominantly use social walls for employee engagement internally but sometimes share the user-generated content collected through these campaigns internally or even externally, for example, to raise awareness for the company’s CSR activities.

Chris Peat
Chris Peat

Global Digital Marketing, Senior Manager

We looked for a platform that could gather all of our social media in one place and expected to find something that we could probably plug into a website. When we found Walls.io, we were impressed by the whole solution. It was dramatically cheaper than doing an own-build solution with an agency, and it was considerably more flexible. The whole procurement process happened in 15 minutes before a telephone call, where we just started to search for these sorts of solutions. Walls.io stood out as a leader. And the reason it’s so good is its flexibility.

Why employee-generated content is the future of internal communications

If you want employees to engage with your communication, they need to see themselves in it.

Here’s why employee-generated content is the best way to go forward:

It shifts the focus from broadcast to participation

Instead of a few people creating content for everyone, your entire workforce becomes part of the conversation.

😀

Authenticity drives more employee engagement

Employees trust and engage with real moments from colleagues far more than polished corporate messaging.

👁

It bridges the visibility gap

Content your employees already post becomes visible across your entire organization — not just on social media.

It connects distributed teams

Filter inappropriate or irrelevant content using AI-powered moderation to keep your interactive displays clean and brand-safe. 

Why social feeds power modern internal communications

One of the most effective ways to activate employee-generated content is through embedded social feeds.

They enable you to:

Turn your intranet into a live channel: Display real-time content from employees and official brand channels in one place
Include every employee: With Direct Posts and QR codes, even deskless workers can contribute — no social media requiredmployee experience leaders aiming to strengthen company culture and participation
Unify global teams: Aggregate content from different offices, regions, and time zones into one shared experience
Stay secure and compliant: Enterprise-ready setup with moderation, GDPR compliance, and seamless intranet integration

Frequently asked questions

What is an internal communications guide?

An internal communications guide provides strategies, frameworks, and practical steps to improve how organizations communicate with employees. This guide focuses specifically on increasing engagement through employee-generated content and modern tools like embedded social feeds.

Who should use this internal communications guide?

This guide is designed for enterprise internal communications teams, HR leaders, and employee experience professionals who want to improve engagement, participation, and connection across their organization.

Do I need to replace my intranet to apply these ideas?

No. The strategies in this internal communications guide are designed to work with your existing tools. You can enhance your current intranet or employee app without a full rebuild.

Is this only relevant for large enterprises?

While the examples focus on enterprise organizations, the principles apply to any company looking to improve internal communication and employee engagement at scale.

Does this approach work for frontline or deskless workers?

Yes. The guide includes specific strategies like Direct Posts and digital signage that allow employees without desk access or social media accounts to participate in internal communication.

Learn how to create a more connected and engaged workplace