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Frequently asked questions

How does the free trial work, and what happens when it ends?

You don’t need a credit card to sign up for a Walls.io trial. After the trial period, your account will become inactive. You can choose to upgrade to one of our paid plans anytime in the future. Of course, any settings you try during this period will be kept intact once you start a paid plan.

How long does it take to create a social wall with Walls.io?

Between selecting a plan, connecting social accounts, uploading your logo, and styling the wall to match your brand colors, you can have a social wall up and running in less than 5 minutes. We have a step-by-step guide to walk you through it.

Why should I choose Walls.io over other social wall solutions?

If you care about security, privacy, moderation, transparency, uptime, customer service, and stability, Walls.io is surely your best choice. Learn why Walls.io is the best Flockler, TINT or Tagbox alternative.

Can I embed a social wall on multiple websites?

Yes, you can embed your social wall on as many websites as you’d like: your company website, intranet, event platform, etc. You won’t need to pay anything extra if you decide to embed it on multiple domains.

Do I need to know how to code to get started?

You don’t need to have any coding skills to use Walls.io. You can set up your wall and make basic design changes without any coding skills. However, if you’re comfortable with that you can also use CSS to customize your wall, and there’s an API for those who want to build something fully customized.

Do you offer custom plans?

Yes, we offer custom solutions for agencies and enterprise customers. Contact us, and we will help you set up a custom plan that fits your requirements. Learn why Walls.io is a great social wall solution for Enterprise customers.

What’s your cancellation policy for subscriptions?

Walls.io subscriptions are charged monthly as an automatically renewing subscription. Since we don’t force you into long-term commitments, you can cancel your self-service subscription anytime. Your plan will be active until the end of your current billing period — no hidden costs. Read more about our cancellation policy.

Do you offer any discounts?

We offer a 25% discount to non-profit organizations and a 20% discount for yearly plan purchases. Read more about the eligibility for discounts.